Health and Safety

We have a duty to protect lives of our guests, our staff and our stakeholders. We have put specific measures in place to ensure your safety. These measures are in line with the Government of Uganda Guidelines. We are working to ensure that we meet the latest guidance on hygiene and cleaning.

Symptom Plan

We have a plan in place around procedures to take care of any guest or staff member displaying COVID-19 symptoms.

Staff Training and Protocol

Our staff members have been briefed about the nature and severity of COVID-19 and related viruses to ensure the safety of themselves and our guests.

PPE (Personal protective equipment)

The use of Personal protective equipment (PPE) is mandatory at our premises. This may include the use of face masks, face shields and gloves.

Cleaning and disinfecting procedures

We use cleaning products and protocols which are effective against viruses in all areas accessible to staff and guests. This applies to all areas including guest rooms, public areas, dining areas and staff quarters.

Check-in Procedure

Our check-in procedure may include specific health and safety protocols such as completing a health questionnaire, having temperature taken and sanitising of hands.

Vehicles and Shuttles

Our vehicles are sanitised on a regular basis. We may limit the number of passengers per journey and require the use of PPE by all passengers during transfers.